Frequently Asked Questions
Everything you need to know about your new favorite pieces.
What materials are used in your jewelry?
We use high-quality materials including 18k gold plating over brass or sterling silver, as well as genuine freshwater pearls and cubic zirconia stones.
How long does shipping take?
Orders are typically processed within 1-3 business days. Domestic shipping takes 3-7 business days, while international shipping can take 7-21 business days depending on the destination.
Does the jewelry tarnish?
While our pieces are designed for longevity, gold-plated jewelry can naturally fade over time. To extend the life of your jewelry, we recommend avoiding contact with water, perfumes, and lotions.
What is your return policy?
We accept returns on unworn items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, earrings are final sale and cannot be returned.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and estimated delivery times will be calculated at checkout based on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.